Find cheap flights from Europe to the United States

Cons: “The TVs in economic system class weren’t working and it was an 8 hour flight so it might have been good to have some leisure throughout that point”

Professionals: “The kindness of all folks engaged on Swiss was very particular” Cons: “The meals was not very particular, however the goodies had been superior”

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Professionals: “Crew was wonderful. Good meals. Snug seats” Cons: “Music choices together with the flicks”

Professionals: “Muy confortable, la amabilidad de los tripulantes” Cons: “Nothing”

Professionals: “contemporary baked bread!” Cons: “struggle was delayed nearly 4 hours. we had been caught on the aircraft for over 2 hours earlier than liftoff whereas technical difficulties had been labored out. no compensation supplied.”

Professionals: “The app from Swiss air stored me knowledgeable and offered Soto checkin and boarding go. Meals was good, crew had been pleasant and useful.”

Professionals: “The seats had been good for a brief flight, which this was. No complaints.”

Professionals: “Crew was good” Cons: “No WiFi on a 12 hour flight, however we may all see the total sign WiFi for the crew, aptly named. LXCrew. Terrible to see them utilizing WiFi after we are unable.”

Cons: “Temperature was extremely popular”

Professionals: “The crew was wonderful, the meals was superb in addition to the leisure”

Cons: “Test in was annoying in Paris as we needed to go to ticket counter, after which go to a unique counter to pay for baggage. Aggravated within the first place to need to pay for two checked luggage on worldwide flight, however to have to enter three separate traces so as to take action was pouring salt right into a wound.”

Professionals: “This was a really quick flight. They gave you an amazing little snack and drink. Was a really easy flight and the crew had been very pleasant and welcoming.” Cons: “Couldn’t verify in on-line as a result of the system was down.”

Professionals: “The crew was pleasant and well mannered.” Cons: “The aircraft was small, it rattled and shook loads and the scale of the seats is ridiculous. The loos didn’t have heat water and the sense of consolation is to be discovered solely in enterprise and firstclass. We fly to Zurich loads as a result of now we have household there and we all the time take SWISS for a direct flight. They’ve previous planes, the little TVs by the seats could or could not work and though the crew is sweet and properly educated, they can’t substitute for the discomfort of 10 hours flights in a crammed place. Sorry SWISS.”

Professionals: “Model new aircraft and SUPER snug (even in coach!).”

Cons: “I missed my connection and received to Hong Kong a day late.”

Cons: “Our luggage had been misplaced in Zurich however the gentleman on the ticket counter was wonderful! He even known as earlier than we left the airport saying that he had discovered our bag in Zurich”

Professionals: “Little or no.” Cons: “Boarding was troublesome with poor communication, earlier than rude request for spot verify of carry-on bag and individual. Ended up being one of many final to board. Leisure system didn’t work, and after 4 requests for help to totally different crew members lastly gave up asking and so had no leisure for entire of flight. The final of the crew members urged that another seat or a future flight voucher could possibly be given, however neither of those materialized. Meals mediocre, and crew well mannered, however some not notably pleasant.”

Professionals: “Nice companies and the staffs. Very snug flight and aircraft” Cons: “N/A”

Professionals: “I like SWISS” Cons: “The contact screens are outdated and troublesome to function, particularly in the case of video games”

Professionals: “It’s all the time a pleasure to fly with Swissair. They’re so significantly better than the opposite airways on the Europe – US flight. Meals was superb, we even obtained an ice cream for further snack. Youngsters obtained good exercise books. The film choice was large.”

Cons: “I selected my seat on-line and after I received to the gate they modified my seat to the best way again of the aircraft”

Professionals: “Service was nice and the flight very easy. Nice flight!”

Professionals: “Quantity of occasions drinks, water, was served.” Cons: “The individual in entrance of me reclined seat the entire journey. Very, very uncomfortable for me.”

Cons: “The boarding course of may be very uncomfortable because the passengers are requested to board the aircraft with none particular order, no matter the place they’re sitting, as an alternative of boarding them by teams.”

Cons: “I used to be randomly chosen for a second safety verify on the boarding gate in Zurich airport, the safety workers had been unfriendly, mentioned it was a TSA requirement despite the fact that I acknowledged I’m a United States Citizen and That I’ve already handed via a whole safety verify Level, nonetheless they positioned a steel & scanning detector on my ft, palms & belt. This was a whole violation of my rights. By no means have I confronted a humiliating state of affairs at some other airport. If this was a TSA requirement then everybody ought to be topic to a second safety verify.”

Professionals: “Excelente” Cons: “Excelente”

Professionals: “It was a tremendous flight with a tremendous service thanks United.”

Cons: “Seats too small. Employees not pleasant”

Cons: “Every part was superb besides the TV display screen on my spouse’s seat malfunctioned after the primary film watched. The crew “tried” to repair it however nothing occurred, not blaming them particularly however I do not suppose they had been to involved about one buyer with no leisure. After a protracted whereas it began working once more. It was a protracted flight to not have leisure the entire length of the flight. In addition to this little downside it was an excellent flight. Crew very skilled and good.”

Cons: “The bar between the seats just isn’t going up all the best way”

Professionals: “Very accommodating”


Professionals: “Crew had been organized and pleasent. A number of meals.” Cons: “Seats in economic system are tight.”

Professionals: “We had been frightened primarily based on unfavorable critiques on SWISS we had learn previous to our journey, however they had been WONDERFUL!! We flew coach from MIA to CRETE, two stops and 13+ hours of flying. The seats had been as roomy as coach will get, however snug, reclining additional than Delta or AA for my part. The meals, drinks and snacks by no means stopped and had been tasty!! Together with a scrumptious Swiss chocolate a the top of your flight! They had been so attentive! The attendants had been all sort and well mannered. The truth is, we had somebody sit in entrance of us on our flight house who culturally did not tub/put on deodorant and VERY malodorous and we requested the flight attendant if we may transfer. As quickly as everybody boarded and he or she discovered two open seats for us, she moved us proper earlier than take off and we had an exquisite, great-smelling 10.5 hour flight!! LOL” Cons: “There appears to solely be 4 (a lot) loos proper within the heart of the coach space of the aircraft, however with the flight attendants always serving drinks and meals, you actually needed to time it so you might get to the loos after they weren’t within the aisles. Belief me although, that is hardly a unfavorable and I’ll fortunately fly SWISS again and again!!!”

Professionals: “The flight was superb what I didnt like in that when i booked the flight it by no means mentioned that my ticket wouldnt be capable to add lifemiles for star alliance. That was solely the explanation i selected this airline. When i ask about my lifemiles the reply was that my class of ticket didnt get any lifemile. I felt cheated. It is best to put it someplace visibly so the individual is aware of earlier than reserving. If i knew it earlier than i by no means selected this airline.”

Professionals: “aircraft was large and clear. hour flight, was shocked to have service. Bravo!” Cons: “gate quantity on ticket was totally different from the place aircraft left from. Virtually missed my flight.”

Professionals: “Very skilled crew” Cons: “Not sufficient meals”

Professionals: “Wonderful pilot, very easy fly and touchdown, good comunication, pleasant , good meals, good crew,” Cons: “Somewhat extra water, and too little nag wait in Zurich for connecting flight”

Professionals: “I loved the whole thing of the flight.” Cons: “No complaints.”

Professionals: “The crew was very pleasant, every part was on time and very environment friendly. I haven’t got youngsters however I did discover how nice the flight attendants had been with the youngsters round me. Nice job! Already beneficial SWISS to family and friends” Cons: “Nothing”

Professionals: “Meals, service, drinks, movie choice.” Cons: “N/a”

Cons: “Flight from Delhi to Zurich was on time however from Zurich to Miami it was delayed by 4 hours. We sat in a sizzling plan for nearly an hour half-hour after which determined to allow us to off the plan. I wish to ask for some compensation for this delay. Please have somebody from Swiss worldwide attain out to me. Thanks”

Cons: “Ice cream snack.”

Professionals: “El espacio dentro de la cabina y la atención de la tripulación. Me informaron de la inmediatez de mi siguiente conexión”

Professionals: “Good crew, good meals!” Cons: “NO INTERNET!!!”

Professionals: “There was no meals” Cons: “Cramped seating”

Professionals: “Employees was very pleasant.” Cons: “Nothing to say right here”

Professionals: “This was merely the perfect flying expertise I’ve ever had in my life! From the courteous,skilled and all the time accessible cabin crew to the consolation of the seat,from the standard of the meals to the cleanliness of the craft, every part was simply good. I traveled in economic system class however it felt like king. I’ll be sure to fly SWISS once more!Nice nice job!”

Professionals: “Pleasant workers and good assist. Quick boarding.” Cons: “I couldn’t verify in myself and my partner on-line, I needed to name Swiss Air to get it resolved.”

Cons: “Mine crew 2 women”

Professionals: “The meals/drinks” Cons: “Delay”

Professionals: “I actually just like the crew on Lufthansa” Cons: “Our pre paid seats had been misplaced within the “system” despite the fact that I had the receipt they could not do something. and we had been seated in a again row with offset tvs, the film choice is lame and dated”

Professionals: “It was cancelled and scheduled subsequent day”

Professionals: “Good crew and cozy seats.” Cons: “Not a fan of the sandwich offered.”

Professionals: “Extra spacious seating. Crew was glad, good and appeared to care. Good leisure selections.” Cons: “Meals”

Professionals: “Lufthansa service from JFK-FRA-FCO-FRA-JFK was gracious, environment friendly and altogether pleasurable.”

Professionals: “Every part”

Professionals: “Attendants very good. Film nice ON TIME!…besides” Cons: “Meals mediocre in economic system class Seat again in entrance of me was caught in non upright place by 1.5 inches which made me really feel cramped. Pilot landed us early & then we sat on tarmac for 30 minutes + as a result of gate wasn’t prepared!”

Professionals: “Flight crew was nice and leisure system was good however wanted reset just a few occasions . Seating not a lot.” Cons: “Sitting on the entrance of the loos and was compelled to maneuver seats as a result of visitors standing in entrance of me and tripping over me turned ridiculous.”

Professionals: “Nonetheless use silverware and supply blankets, pillows, headphones, good clear aircraft” Cons: “The television monitor had very restricted choices and froze about each 5 minutes. The display screen was both very unresponsive or would freeze”

Professionals: “Flight was on time, didn’t have anybody subsequent to me” Cons: “Gadgets had been taken from my suitcase, didn’t get a meal of my alternative”

Professionals: “Crew, meals and leisure had been tremendous” Cons: “Notoriously, on a number of flights I’ve lately taken, my economic system seats don’t recline in any respect. On lengthy distance flights that is very uncomfortable! And on this flight from Frankfurt to NYC, my bag was misplaced, making a declare on the Lufthansa baggage dept took a really very long time and the clerk mentioned little, defined nothing and appeared irritated with my questions.”

Professionals: “MRS-FRANKFURT on LH was terrible however FRANKFURT to JFK was nice for economic system class. Flight attendant in my part was implausible. Meals was okay. Leisure selections had been wonderful.” Cons: “When my flight out was canceled as a result of snow Lufthansa didn’t reply their telephones regardless of hours of calling.”

Professionals: “Simply essentially the most snug I’ve ever been in TATL economic system. Lufthansa’s 747-8 is about up surprisingly: the principle deck is organized First – Enterprise – Economic system – Prem. Economic system – Economic system. Because of this in the event you can e-book a seat within the ahead economic system mini-cabin, you get devoted cabin crew, no different passengers strolling via your area to get to the lavatory, loads of bin area, and – better of all – loads of aisle area to stretch your legs. Row 16 aisle seats are particularly good, because the bulkhead between J and Y does not lengthen all the best way, and due to this fact you possibly can stretch your ft out. Meals was truly wonderful (for economic system), sizzling and flavorful and beneficiant, with snacks accessible mid-flight. Drinks additionally tops – gotta love Lufthansa for providing Campari (!) and a couple of wine alternative.” Cons: “Leisure (music and flicks not less than) was up-to-date however not very . Boarding and transit safety in Frankfurt was anxiety-inducing – between attending to the US departures space and extra screening, it took greater than an hour from deplaning to getting in line. Boarding w/o group numbers was an train in endurance. And the terminal wifi is so spotty!”

Professionals: “Complementary Drinks. Lovely Flight Attendants.” Cons: “Nothing”

Professionals: “Lufthansa pilots are a few of the finest within the trade and the flight was extraordinarily easy from take off to touchdown. There have been bouts of turbulence however the pilot instantly modified altitudes to steer away from it. Flying on the 748 is a pleasure and it is a disgrace these nice planes will ultimately all be phased out in favor of extra gasoline environment friendly 787s and their Airbus counterparts.” Cons: “Having to pay 86€ for a second suitcase that weighed simply 15kg. In JFK they did not cost me however Germans all the time go by the e-book. I feel for the worth of the ticket and decrease gasoline prices in comparison with the peak of the recession that is merely outrageous. Subsequent time I am going to pay for economic system plus. You get a seat that’s wider than economic system however slightly bit much less legroom than a enterprise one and the second baggage is included. The meal was nothing particular however the friendliness of the flight attendants made up for it.”

Cons: “Television did not work most of time. Meals was horrible.”

Cons: “Worst crew, at one level after they begin serving lunch they left like 10 folks ready and ready to be served additionally, they begin to put collectively some lunch one after the other, took possibly one other 1/2 hour for some folks to get meals, i used to be the final one to get served however after they received some leftovers from another folks they put that on my tray for me, they run out of meals within the aircraft, after all i refused the lunch however no different choice for me was given, once more WORST crew ever, by no means flight Lufthansa once more, NEVER”

Professionals: “wasn’t Lufthansa it was truly Singapore airways they modified my flight and it was superb” Cons: “It was superb”

Professionals: “I like that the flight crew did the perfect they may to verify my husband and I had been sitting along with one little one.” Cons: “I did like that my entire household together with two youngsters 2 advert 6 had been sitting all individually all around the aircraft. Youngsters 12 and beneath shouldn’t be seated individually. And that ought to be the job throughout the verify in. Not throughout birding.”

Professionals: “The attendants had been very respectful and courteous, most of them” Cons: “Boarding is disorganized, flight was delayed, baggage took over an hour to get.”

Professionals: “I used to be capable of squeeze again into Consolation Economic system and make my vacation spot, after a tousled miles improve – need to be glad about the small issues, proper?” Cons: “I used to be truly upgraded to Enterprise Class via a LH miles award, nevertheless, that improve was not honored, even supposing I had a affirmation e-mail from them. I needed to first get to Frankfurt to even negotiate this downside. On the departure level, LH was unable to furnish me a boarding go to my NY flight. After racing although the massive airport at max pace to make this connection, I used to be handled rudely on the gate in Frankfurt by LH quick tempered floor workers, to the purpose of even being accused of being the supply of the issue and being late for boarding (after I was solely accorded an hour connection via this reserving, and raised this concern with LH prior). Lastly, the bottom crew took away my connecting flight boarding go and almost forgot to provide me again my baggage tag. The flight crew was Okay, however simply did a naked minimal to maintain up with the packed and overbooked flight. To prime of the enjoyment, I received meals poisoning after touchdown in NYC – not all meals they serve was in sealed containers, and it will need to have been sufficient to trigger a day of distress that adopted my arrival – I can guarantee you that the late time and taxing and docking delays in NYC took away any alternative to have a standard dinner, and LH meals was all I had all day… Not the same old LH expertise, however I could give them a break for the following few journeys.”

Professionals: “Skilled, pleasant, useful workers in a brand new, quiet aircraft (A380-800). Clean touchdown. Simple disembarkment regardless of roughly 500 passengers from a big plane.” Cons: “Unreliable home Lufthansa flights (in Germany) linked to this worldwide one, and the departure time historical past for this LH400 proved typical for this flight, which finally left almost 2 hours late regardless of good native climate. An announcement cited technical difficulties with the initially scheduled aircraft. A number of small teams we acknowledged from embarkation on this LH400 flight filed misplaced baggage claims, as we did. Uncharacteristically dangerous planning by LH on meals selections left our rows close to the entrance of Economic system with out a alternative of meals: solely pasta, tasty although it was, was accessible. The rooster choice was gone. The flight standing video program perform didn’t work for anyone close to us regardless of three gear restarts by the crew.”

Cons: “We missed this flight as a result of earlier flight from Germany was late. After operating like mad folks via the Frankfurt airport- we solely discovered they’ve left – many individuals missed the flight!”

Professionals: “LOVE the premium economic system class – i’ve lengthy legs & was touring with two youngsters – we had been all very snug!!!” Cons: “wish to see a film class known as : academy award winners”

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Cons: “‘Sorry now we have rooster no extra, so right here get this ravioli’ in different phrases no alternative for me. No flight data.”

Cons: “On Could 16, 2017, there was a gaggle of Albanian and American passengers dashing via Frankfurt Airport to catch the connecting flight to New York. Their first flight (LH#1425) from Tirana to Frankfurt was 45 minutes late inflicting them to ultimately miss their connecting flight. At this level, the passengers had been requested to point out their passports, separating the US residents from the remainder. All of the US residents had been loaded on a bus and offered lodge, dinner and breakfast. The Albanian residents had been moved to the decrease stage of the airport the place they had been left to freeze all night time. Among the passengers had been aged and had their coronary heart or hypertension medicines of their baggage that they didn’t have entry to. One US-Albanian citizen was requested to separate from his Inexperienced-Card holder spouse so as to obtain the US citizen therapy…”

Professionals: “Consolation ready seats and good leisure” Cons: “My spouse is eighth month pregnant I felt that the airline ought to had made lodging for my spouse and unborned little one.”

Professionals: “Cleanliness” Cons: “Delays in departure from Hamburg. Lack of expertise, instructions or help with connection. No notification and really poor dealing with of lacking baggage declare processing. Poor service for such an expert airline. Luggage missed the flight and we had been stored ready me re than an hour to course of a declare.”

Cons: “You canceled my flight it was nobody to achieve by kayak won’t ever purchase tickets once more from kayak”

Cons: “The tremendous print on the flight pass- did not discover that my request for flight change didn’t undergo. Am caught within the airport!”

Professionals: “The 747-8 is a pleasant new aircraft. The thin Economic system class seats are surprisingly snug. The leisure system is nice; I preferred getting the feed from the forward-facing digital camera.” Cons: “Since final I flew with them, Lufthansa has added annoying prices like so many different airways (however not often full-service worldwide airways). Advance seat reservation was $30 per leg and seat. (I paid just for the in a single day eastbound flight; on the return I discovered sufficient seats accessible by on-line check-in simply after it opened.) One chubby bag was $100. Contemplating these prices, Singapore Airways is the higher alternative for FRA-JFK. Minor quibbles with the leisure system: * Entrance-facing digital camera factors very low. Could be good to see different planes throughout taxi (not simply their wheels). * New “dwell map” throughout flight added ineffective gimmicks (view of earth from area), eliminated information (altitude, pace, outdoors temperature).”

Professionals: “I flew in Enterprise Class from JFK to Munich after which again to JFK by way of Frankfort. Each flights had been on time and really easy general in each instructions. The cabin crew was good each methods and all spoke English properly. Lufthansa lengthy haul flights nonetheless use the older 2 x 2 x 2 seating association (not like the extra fashionable and customary 1 x 2 x 1 association the place all seats have aisle entry)…so if you do not need somebody crawling over you making an attempt to get to the bathroom when you are making an attempt to sleep be sure you select a middle seat (each with direct aisle entry.) Whereas not completely uncomfortable, the Lufthansa enterprise class sleeper seats are properly have much less recline choices than these utilized by most different lengthy haul airways, particularly the very slim foot-wells. The pillows and blankets could possibly be higher too. The meals was OK – however not on a par with what most different airways serve on lengthy haul flights. The JFK to Munich flight was non-problematic in all respects. Nonetheless, there was a screaming child in my aisle (Row 4 on a 747-8 solely 2 seats away from me) on the Frankfort to JFK I discovered TOTALLY UNACCEPTABLE.” Cons: “What airline would allow a lap child (lower than 2 years previous…a periodic completely unmanageable by its solo-travelling mom) to occupy it is Enterprise Class part on a 7+ hour flight – whereas inconveniencing (and aggravating) all different close by Enterprise Class passengers who paid hundreds of {dollars}/euros to journey in Enterprise Class so they do not need to put up with this type of nonsense? The reply is: “LUFTHANSA!!! And YES, this truly occurred on my Frankfort to JFK flight (LH 400 on 23 January 2017.) I am unsure if the lady in query paid for 2 seats or not however this unmanageable child lastly calmed down and fell asleep – however he did so within the seat subsequent to her. If this unmanageable lap child was allowed to do every part he did (together with to make use of a Enterprise Class seat totally free IF that’s what truly occurred) then this simply provides insult to damage. WAKE UP LUFTHANSA!!! Folks pay large sums to journey in Enterprise Class to keep away from this example – and it is time you BANNED this example from even occurring.”

Cons: “The service offered by the crew was okay however their attitudes had been horrible. It appears as if they didn’t need to work.”

Professionals: “Snug seat for me. We made up time after leaving late. Good lounge at Frankfurt. No main safety delays.” Cons: “My spouse and I weren’t capable of sit collectively. Boarding was absolute chaos within the terminal. My spouse’s seat and leisure system was damaged for many of the flight. Meals was common, nothing particular. Flight attendants tended to vanish throughout the flight.”

Cons: “I booked via and so they could not deal with my particular meals request (kosher meal). In some way it did not attain Lufthanza in any respect. Because of this I had nothing to eat throughout your entire transatlantic flight.”

Professionals: “Employees was very attentive to the kids. Means to comply with the flight with the cameras. Particular person in entrance of us leaned his seat again and I used to be unable to get out as a result of an injured left arm. He did agree to maneuver ahead after we requested.” Cons: “No alternative on meals. Toilet ran out of bathroom paper, even tho we had reported that it was getting low.”

Professionals: “Not many qualms throughout the flight again from Frankfurt – the flight was snug and the leisure system functionded.” Cons: “I loved the meals on the flight again, nevertheless need to notice that by the point the crew received to serving economic system there have been solely beef dishes left and passengers had been left with no choices moreover beef. The boarding course of was additionally a bit overwhelming.”

Professionals: “nice 747-8 chook, fashionable, quiet and cozy” Cons: “identical JFK with all the time delayed unboarding, anticipate the gate and baggage, lengthy traces to every part”

Professionals: “I preferred the meals and leisure” Cons: “I’ve flown with Lufthansa earlier than and that is the primary time I’ve had a cabin crew be impolite. She came to visit to ask me if I wished to modify my seat with somebody and I mentioned I take pleasure in my window seat and the center seat she wished me to modify to makes me really feel castrophobic. She then proceeded to function her eyes and simply stroll away. It was very impolite and disturbing of her to do this to a passenger. And on prime of the impolite service, my chair was not reclining inflicting the flight to be uncomfortable. I really feel as if I’ve to suppose twice earlier than touring with Lufthansa once more.”

Professionals: “The crew was very skilled and type.” Cons: “The layover in Frankfurt was too quick (45 min) and the delay of the flight Milan- Frankfurt didn’t assist; I needed to run to catch my flight to NY. And as well as, my baggage went misplaced”

Cons: “My television display screen stopped responding 6 hours into the flight in order that I couldn’t watch it for the remaining 2.5 hours”

Professionals: “Meals, drink and leisure are superb.” Cons: “Didn’t care if I made my connecting flight or assist me to know if I may make it, seats are terribly overbooked and crammed. Many individuals visibly aggravated and mobility compromised as a result of seats,”

Professionals: “Properly appointed aircraft, good although we did not order a particular meal the flight attendant discovered one thing for my allergic son on the finish… Scorching moist towels, a pleasant contact.” Cons: “Though dismal, operating out of dinner selections earlier than half method into given the prevalence of dairy allergy symptoms one alternative ought to be dairy free with out compromising high quality or style – why does the rooster dish has to have dairy merchandise? High quality of meals general was so so.”

Professionals: “There was a specific flight attendant who went above and past to make our flight wonderful!!”

Professionals: “Lovely plane!” Cons: “They ran out of meals, later received enterprise class meals and it was actually dangerous even when served on ceramic plates , and actual flatware, want to enhance the meals!!!!!!,”

Professionals: “Superb crew, very attentive, very snug seats in enterprise and leisure Flight left inside 30 min of departure time and there was no turbulence” Cons: “Meals, I barely ate particularly on Lagos Frankfurt leg. I evem consider that the fish that was served could have been barely off !”

Professionals: “I used to be nearly to overlook my flight due to the massive line and the nasty safety man. Thank God, they’ve the x- ray system to have a look at you. Nonetheless, I used to be ordered to take my sweater off. When voluntarily I took of my boots, the man did not agree…I perceive that Europe was via a terrorist assault however they need to use widespread sense and never attempt to humiliate folks. Personally, I would not go to Europe if not essential.”

Cons: “I’ve by no means had a such an terrible flight, it began from the registration the place i used to be advised to pay for the overload of bags eventhough my husbands ticket had not been cancelled and he was not with me, so I misplaced the pay for his ticket and extra cash. It appears to be unfair and unreasonable taking extra cash for the bags on this state of affairs. I’ve skilled the worst flight ever paying for the seat with further area the place it received very chilly. The 5 blankets had been supplied with a pair of sox and I used them however it did not assist. The air situation was blowing very onerous and ultimately I’ve cought a chilly. I strongly advise all potential prospects of Lufthansa to keep away from seat quantity 27 on that aircraft.”

“They misplaced my checked in bag.”

Cons: “Can’t consider SAS prices for 1 piece of baggage By no means skilled in all of the years I’ve travelled internationally Additionally couldn’t settle for UScredit card to purchase a drink- sure you had to purchase an alcoholic beverage on the flight to Europe Higher to improve your ticket so you possibly can verify a bag and use lounge”

Professionals: “meals good” Cons: “techical issues introduced AFTER aircraft was totally boarded, took 1-1/2 hours with no refreshments supplied besides the water bottles at seat. Nonetheless, captain did make periodic bulletins as to progress of repairs.”

Professionals: “The was educated, however buyer acumen sucks.” Cons: “The crew doesn’t acknowledge the passengers. Even when one the crew member was pushing a procuring cart down the aile with the Merchandise for folks to buy, she was simply in such a rush to keep away from passengers.”

Professionals: “Crew was nice and the aircraft was snug. All of the facilities had been included within the value and that was a plus.”

Professionals: “Good service” Cons: “That we needed to pay for checked bagage on the return flight (Copenhagen to Newark) was an disagreeable and costly shock. Within the 25+ years I’ve flown trans Atlantic with SAS, that is the primary time that I’ve needed to pay for baggage. No pre-warning …. :-(.”

Cons: “Once we checked in for the return flight in CPH we discovered that our return ticket was “gentle” ie it didn’t embody baggage. we weren’t knowledgeable about this, we didn’t request a ‘gentle” return ticket, would we after we checked baggage flying over? We’d just like the usd100 refunded”

Cons: “Once more we needed to climb down stairs with our baggage to get to the boarding space, then we had the everyday ramp. What’s it with Europe and stairs? When you have any points beware. You higher be sturdy and match to fly in Europe. Not too many luxuries.”

Professionals: “The meals was wonderful” Cons: “The seats may have more room”

Cons: “The pilot strike resulted in cancellation of my flights so getting house turned in to a problem”

Cons: “Do not bear in mind this flight”

Professionals: “Love the service on Alaska. Crew had been extremely good!”

Professionals: “Guess what, we took off and arrived on time!” Cons: “Angle of workers, cleanliness of cabin, precise cod fish (not tilapia/suay) and so on. For dinner. Good Swedish scotch too”

Cons: “the workers always refused to assist after they may and offered unsuitable data that precipitated me to overlook my flight. i’ll by no means e-book via kayak due to this expertise.”

Professionals: “The meals was nice and the workers had been wonderful.” Cons: “The leisure choice was restricted and there have been no dwell channels – simply prerecorded content material”

Professionals: “flight arrived on time” Cons: “The meals was poor, air flow system within the cabin horrible. Scent from loos throughout the entire flight, each methods. SAS misplaced our baggage and no person seams to care about it. They know that there’s a downside with baggage switch on connecting flight, however do not hassle to do something about it. Customer support consultant just isn’t capable of present any data, does not even perceive English properly. No one solutions the telephone… At this level, we’re nonetheless ready for our luggage”

Professionals: “Good motion pictures and meals good. Seats large sufficient and largely sufficient loos.”

Professionals: “Every part concerning the flight was fantastic besides baggage declare, in BOTH instructions.” Cons: “It may have been the right journey, however I’m not positive why SAS baggage dealing with is so mediocre. In each the flights from EWR to OSLO and again, each side of the journey was tremendous, aside from the wait for bags. In Oslo, I estimate having waited not less than a half an hour on the carousel earlier than the baggage began exhibiting up, and the identical in Newark. We had lengthy cleared Immigration, which usually just isn’t a speedy course of, and but nonetheless needed to wait not less than 20 minutes for the FIRST bag to seem on the carousel. Most annoying, notably after a comparatively lengthy flight, and particularly for switch passengers who wanted to recheck their luggage to proceed to different locations.”

Cons: “Was missed by the pursor a pair occasions – he in all probability had loads on his plate. Additionally, the “snack” on the finish of the journey was sorely missing! Particularly for a 7 hour flight. The loos had been gross & out of bathroom paper. And it appeared like one was locked always…?”

Professionals: “Good workers, snug.” Cons: “Undecided why they solely have like 20 motion pictures, most of which aren’t good. Delta has a whole lot of films to select from. Outdated and new. When leisure is included within the excessive value of those lengthy haul journeys, it helps to have a semi-decent choice.”

Professionals: “Actually good value, wonderful service.” Cons: “A foolish level, however I might respect fewer bulletins after I’m watching a film. (Laughing out loud)”

Professionals: “Meals was good and so was the leisure on board” Cons: “Points with boarding as a result of issues with brakes so flight was delayed by 3 hours. No meals or drinks had been supplied”

Professionals: “Environment friendly processing of passengers onto plane.”

Professionals: “The whole expertise was nice. Clean flight, good meals and pleasant crew.”

Professionals: “Seat was way more snug than the primary flight, flight attendants had been extra well mannered, meals was okay, leisure was ample, general not dangerous.” Cons: “No main complaints on this flight.”

Cons: “ended up having to place each of our giant carry-on objects beneath the seat in entrance of us whereas the flight attendants stuffed folks’s coats and jackets into the overhead”

Professionals: “Smoothest touchdown I’ve ever skilled.” Cons: “I missed the refreshments, if any had been served in any respect. Granted I used to be drained and possibly dosed off throughout that a part of the flight.”

Professionals: “It was100 % flawless and I like to recommend the SAS airline to all. The airline workers is nice and the meals is nice.” Cons: “As beforehand acknowledged, I feel the airline ought to do a greater job in answering telephone calls. In the event that they do reply the telephone (1-800-221-2350), they both put you on maintain for a complete day or, in the event you go away your telephone no. and identify to have them name you again, they by no means do . I’m not the one one who has this expertise. It’s too dangerous as a result of if this continues, the airline will unfastened enterprise and I might hate to see that. Nonetheless, I nonetheless will use KAYAK”

Professionals: “The meals was wonderful and the flight was easy.” Cons: “No leisure. They did not notify us that there was no wifi till 5 minutes earlier than we boarded. Being older than the digital age, I didn’t have motion pictures or video games on my telephone. Had we had earlier discover, I might have had time to hit the e-book retailer. For the reason that flight was delayed an hour, they’d loads of time to inform us earlier than simply earlier than boarding. An 8.5 hour flight with out leisure made the expertise disagreeable.”

Professionals: “The flight crew had been very good and useful..” Cons: “I did not like that we waited an hour to take off I needed to run via the terminal in Chicago to catch my flight to Dallas. I needed to rush although customs then run to verify in baggage did not have time simply to drop off and run to shuttle then run to terminal safety verify in then run to my gate to catch my flight I used to be 2 minutes earlier than my gate closed. I barely made the flight. I’m additionally nonetheless ready on United Airways to seek out my baggage, they’re alleged to name me and drop off my baggage.”

Professionals: “I flew SAS from ewr to wro and again a d cannot say sufficient good issues concerning the firm. The crew was very pleasant and all the time smiling, the flight was fast and arrived early, the aircraft was very clear aND general simply nice expertise. Subsequent flight I will be seeking to e-book with SAS. Thanks Adam Bartosik”

Professionals: “The crew” Cons: “The flight was delayed properly over an hour. I used to be unable to verify within the night time earlier than. I used to be lastly capable of verify in on-line the afternoon of the flight, however no seats had been left, so had a boarding go with no seat project. Obtained to the gate and so they despatched me and about 25 other people with no seat project to attend for a “colleague” who lastly appeared after nearly everybody else had boarded. I did get a seat, however I used to be one of many final to board. They ran out of salmon dinners, so the stewardess plopped a rooster dish in entrance of me-didn’t eat since I’m vegetarian. The stewardess did give me a free mini bottle of wine, which is generally free on Lufthansa. I’m simply not all that impressed with SAS. I’ll attempt to keep away from them sooner or later.”

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Professionals: “Sensible choice of films.” Cons: “I used to be seated between two households with two infants on board so there was little room for me to relaxation since there was loads of motion.”

Professionals: “I had a connecting flight in Stockholm and forgot my laptop computer within the first aircraft. SAS personnel was very pleasant and received me my laptop computer rapidly and I used to be capable of make my connection, despite the fact that it was fairly tight.” Cons: “Seats with too little area.”

Professionals: “Although this was an older mannequin aircraft, the cabin not less than didn’t really feel like an oven, which was the case after we flew SAS to Copenhagen.” Cons: “This was a 9 hour flight the place if the lights had been off, a child would sleep. As an alternative, the lights had been left on to encourage the acquisition of meals/drink and airmail knick knacks.”

Professionals: “Temperatures was good not extremely popular. Has a handicapped rest room.” Cons: “Cabin gentle was solely barely dimmed throughout the 8 hrs flight. Then as an alternative of progressively brighten the sunshine. They only flip the change to full blast. I feel they’re making an attempt to promote you extra obligation free than letting their prospects relaxation. Not okay!”

Professionals: “The crew was pleasant.” Cons: “The crew forgot to begin serving the ultimate meal till 40 minutes earlier than we landed which resulted in them almost throwing meals at folks in order that they may rapidly get via the aircraft and sit once more earlier than descent. I used to be not ready to decide on my seat and was seated at the back of the aircraft. Consequently this meant that each dad or mum on the aircraft with two-year-olds determined that the perfect place to allow them to stretch their little legs was again by me. I work with babies so I perceive that after they attain that age all they need to do is kick and punch, however I did not need to finish my trip by having half a dozen two-year-olds punch my leg or attempt to crawl beneath my chair as they wandered close by. I nonetheless have bruises.”

Professionals: “On time and easy journey.” Cons: “No alternative in dinner objects.”

Professionals: “Employees appeared good. Boarding did not take too lengthy even after I was chosen for a random verify.” Cons: “The air-con did not go on till take off. There have been no choices for meals. All alcoholic drinks weren’t complementary and priced too excessive. I received sick after consuming the meal that was offered. i reserved a seat however at verify within the pc assigned me a unique seat quantity. I used to be flying with a member of the family and as an alternative of sitting subsequent to them I needed to sit subsequent to a stranger.”

Professionals: “The leisure system is prime notch. And the meals was truly good. The crew was very pleasant and useful.” Cons: “Could not use the WiFi with out paying further, even on a world flight. The seats are among the many most uncomfortable I’ve ever flown in. There’s so little room that it’s just about unattainable to sleep, even on an 8-hour flight. The purser’s English was atrocious, almost incomprehensible, and he did not appear to care whether or not anybody understood him or not.”

Cons: “Wasn’t assigned a seat and needed to stand in a protracted line to attend to substantiate that I had a seat for a flight I booked over 3 months earlier.”

Professionals: “The SAS expertise was nice general. Good flight attendants, fast boarding, very properly organized. Meals was the most effective airline meals Ive ever eaten, particularly the BBQ rooster and wild rice entree.” Cons: “One thing concerning the seats made it unattainable to sleep with out being woken up regularly by a painful place (economic system class). Clearly no economic system class seat will likely be snug to sleep in, however SAS seats appear to be loads worse than different airways.”

Professionals: “Every part was nice, meals, blanket & pillow, motion pictures, pleasant service.” Cons: “The three hour delay for touchdown. Had a 2 hour drive house from the airport, onerous to remain awake. So drained for work the following morning.”

Professionals: “The aircraft was properly stored and the leisure system labored properly with sufficient alternative. The crew was common: no issues.” Cons: “The (transatlantic) flight was delayed 8 hours and the one compensation obtained was 175DKK for lunch. Needed to keep within the airport over 11 hours as a result of this delay and had already had a 16 hour layover from the day earlier than. I notice that sudden delays could happen, notably in circumstances the place passenger security is in query, however delays of greater than 5 hours trigger main inconvenience and I felt caught within the airport with my luggage and having checked out of my lodge room already. Simply compensating for lunch just isn’t sufficient. Sooner or later a partial reimbursement for the flight, entry to the precedence lounge or a extra snug facility reminiscent of a lodge would supply the passengers with compensation proportional to the inconvenience.”

Professionals: “Very skilled and accommodating workers. Acceptable meals. Environment friendly and on time boarding.” Cons: “The seats had been snug however legroom was too little to get snug on such a protracted flight.”

Professionals: “Punctual” Cons: “I had the identical seat as I initially selected, however my husband’s seat was modified with none consent and he needed to change from the isle seat to the center seat. Attributable to this, he couldn’t sleep in any respect in 8-hour flight. I purchased the ticket properly prematurely and selected the seats, and that was all in useless. I don’t know why it occurred, and we’re very dissatisfied.”

Professionals: “Crew was wonderful” Cons: “Was placed on standby as a result of all passengers couldn’t wait in gate space after checkin. Stood in public hallway for almost an hour – no seating in space the place advised to face.”

Cons: “I used to be sitting subsequent to a lady who was not a part of my household who received airsick 3 occasions on the flight. The primary time I advised the airline attendant and he or she introduced a big plastic bag and a few paper towels. The woman however her used airsick bag inside the big plastic bag. I tied the highest and put in subsequent to me close to the aisle as a result of I anticipated the attendant to return choose it up. The attendant advised me I needed to take it to the rest room and get rid of it in there. It was very onerous to get the big plastic bag into the small trash receptacle as a result of it had fill with air. I requested the attendant for one more airsick bag however she by no means introduced it. The woman received sick once more and he or she used my airsick bag. Whereas strolling the bag as much as the rest room, I requested a unique attendant for one more airsick bag. They only advised me I needed to get rid of it within the bathroom and by no means introduced one other airsick bag. I needed to ask somebody for his or her airsick bag as a result of the woman received sick a 3rd time. I can’t consider the horrible service on this flight! The poor woman was crying as a result of she felt so sick and there wasn’t anybody to assist her. I did what I may however I felt one thing may have been finished by the crew. I’ll suppose twice earlier than I reserve one other flight on SAS.”

Professionals: “Effectivity, confidence, promptness” Cons: “The meals had been mediocre and ought to be as much as the usual of the remainder of SAS service. The choice of motion pictures may have been wider. They do assist go the time.”

Cons: “I used to be sitting subsequent to a particular wants man and the crew was extraordinarily unhelpful in the direction of him. He shouldn’t have been flying alone and they didn’t assist him in any respect. Whenever you handed out the customs type he advised the stewardess he wanted assist and he or she ignored him. Once I pressed the decision button for him it took somebody 35minutes to return again after which she advised him she would assist him after dinner. I pressed a name button the second time to assist him discover one thing and once more it took over half-hour for somebody to return again to us. If there was an actual emergency this delay would have been an enormous downside. The stewardess was extraordinarily impolite typically.”

“Flight attendant in Saga class was excellent!! Could possibly be extra present leisure want they’d a greater enterprise class seat.”

Cons: “Aircraft was late. Boarding was confused (they introduced and despatched a check of a gate change however then had a few of us board from the unique gate. There was a prolonged delay after boarding. We sat on tarmac for 1/2 hour or extra. Folks confused as a result of quick connection occasions in Iceland. Pilot made up more often than not by going quicker in order that was good. However chaotic and operating via terminal after which customs so as to make it to connecting flight, Have been placed on a bus (about 30 folks) to the aircraft which had already pulled away and was on tarmac.”

Professionals: “Good crew” Cons: “Meals, motion pictures, and luxury had been all simply okay”

Professionals: “I preferred my seat with extra legroom. And there was little or no turbulence.” Cons: “I want there was entry to blankets, it was very chilly by the window. A greater display screen design possibly.”

Cons: “The kindness of some members of the crew and higher seat comfortability”

Professionals: “The connexion flight: solely quarter-hour to achieve the aircraft. I did not suppose I may get it. However all of the crew on the airport and on the lane had been very skilled.”

Cons: “The safety system wants huge up grade we left 40 minutes late as a result of it”

Professionals: “The airplane waited for us as a result of our first flight had a delay. The airplane was clear and in good situation. The flight was very easy.”

Professionals: “Boarding the aircraft was environment friendly and well timed, though a bit complicated as there have been separate gates for passengers going to Iceland versus these flying via Iceland. The crew on the flight was very attentive and pleasant.” Cons: “The aircraft was very heat.”

Professionals: “The crew was so sort and accommodating, boarding, as soon as it began, went quick. There was a balmaket and pillow on my seat and I actually appreciated the blanket as a result of at occasions the aircraft was a bit chilly. Good choice of motion pictures.” Cons: “I might like to see some sort of meal service, or not less than a snack, on flights from Iceland to the East coast of the US (in my case Philadelphia).”

Professionals: “The crew was nice. The flight was easy and we left and arrived on time. Nothing went awry.” Cons: “There’s a bizarre place the place you must stand + wait to board in a crowded area-maybe this was particular to gate D23 or possibly it is how Keflavik Airport is normally? The seat was additionally too slim for me. I used to be dissatisfied that not one of the Icelandic media choices included English subtitles.”

Professionals: “Return flight was snug” Cons: “Flight to Iceland was uncomfortable, cramped, and unfriendly crew”

Professionals: “Crew was good.” Cons: “Didn’t get the seats we paid for. We should always have been in row 3 however ended up in row 30.”

Professionals: “Sure”

Cons: “No AC and terrible odor”

Professionals: “Crew was good” Cons: “Group was horrible, didn’t permit passages on board based on seats, passport checks had been executed terribly, my requested seats had been modified, aircraft had a 20 minute delay to takeoff. Wants much more work, as loads of passengers had been left unimpressed or sad.”

Professionals: “Crew offered sufficient water and smooth drinks.” Cons: “They make you verify your carryon bag and cost $64 For it.That’s a rip-off. Seats weren’t snug.”

Professionals: “N/A” Cons: “Our flight was delayed 3 hours and we had been instructed to rebook. After ready over an hour to speak to an agent, we had been supposedly rebooked to an Air France flight. After dashing to a different terminal, the Air France verify in agent advised us she couldn’t discover our tickets, though the Icelandair agent gave us written affirmation. After being despatched to the Air France ticketing agent (one other workplace), we had been advised we had been on a British Airways flight. COMPLETELY DIFFERENT AIRLINE. How had been we alleged to know this? This was extraordinarily irritating. However BA handled us nice and we are able to now see why they’ve such an amazing repute.”

Professionals: “The crew and the general area on the aircraft.” Cons: “Paris airport is a multitude. Meals choice.”

Cons: “As with most different airways, the seats are uncomfortable and packed collectively, and we’re educated to suppose that it is okay, it is regular… No meals is offered until you purchase it, so we introduced our personal which is best anyway. The crew is sweet. There are motion pictures and music, however nothing interactive. Tender drinks are given in a 4 or 6 ounce cup, very small.”

Cons: “We weren’t advised prematurely that we needed to pay $95 per checked bag every method. This modified the worth of the airfare from cheap to costly. The planes getting back from Paris had been filthy soiled!”

Cons: “Not iceland air fault however waited over an hour after we landed to get right into a gate. Then waited one other half-hour after customs till baggage arrived. Seats go too far again. The man in entrance of me was siting in my lap. Additionally the flight standing boards in Reykjavik weren’t properly designed. I’ve by no means seen so many individuals panicking and operating to flights in my life. i used to be within the terminal for 3 hours on a layover and watched about 10% of the folks freaking out. 99% of the time it was over nothing.”

Professionals: “Pillows and blankets freed from cost.” Cons: “You needed to undergo their customs to vary plans. Then you definitely needed to board a bus to get carried over to your connecting aircraft. There was not sufficient time allowed between flights to do this. They didn’t have sufficient loos for all of the flights coming in on the Iceland airport. Iceland Air is principally a journey company in an airplane for Iceland. Quite a lot of pushing by the corporate to cease in Iceland for just a few days and purchase Iceland merchandise. It was loads of trouble to cross the Atlantic on Iceland Air, and I’ll strive to not use them once more.”

Professionals: “Obtained house safely” Cons: “No meal was offered. Captain’s announcement was barely heard – poor PA system or she or he didn’t converse clearly”

Professionals: “Cherished the customized television in entrance of me and loads of area above me within the center seats!” Cons: “There have been no snacks”

Professionals: “The beet salad and the bouillabaisse had been each wonderful. The flight attendants had been attentive and useful. Broad choice of leisure selections.” Cons: “Our connection from Zurich arrived as boarding had begun in Reykjavik. Once we arrived on the gate, it appeared like enterprise class had already been known as, so there was HUGE mob gathered concerning the gate together with babies. An worker labored her method via the group randomly checking passports and marking boarding passes. Ultimately we made it onto the shuttle which drove us out to the aircraft. I would not prefer to fly Icelandair in a single day as a result of I would not be capable to sleep in any respect within the enterprise class seats since they do not recline that a lot.”

Cons: “Meals choices”

Professionals: “An awesome ambiance — pleasant, welcoming. The free motion pictures had been particularly useful on a protracted journey (deliver your individual headphones).” Cons: “The seats had been much less snug than another airways. I am quick (5’3″) and the best way they hinged if you recline did not work for me. Additionally, SOME sort of free snack — peanuts? a cookie? — can be appreciated. However typically, an excellent expertise.”

Professionals: “Chook struck aircraft that we had been about to board; upkeep crew fortunately decided to modify planes despite the fact that it might trigger delays. Moderately be secure than sorry!” Cons: “Our checked bag by no means confirmed up at customs bag declare in NYC. Thus far (5 days after we arrived again house) the airways nonetheless can’t find our misplaced bag. The truth is, our bags monitoring # was by no means registered beneath our names at check-in!!! Our delayed flight from Reykjavik precipitated us to overlook our connecting flight again house, which the airline booked us in a lodge, however booked us in a lodge close to LaGuardia despite the fact that flew into JFK. We by no means obtained our vouchers and got verbal instruction. We needed to organize transportation ourselves to hunt reimbursement in a while, studying this after going from terminal to shuttle space, again to terminal after ready for the shuttle that by no means arrived. Rooms weren’t prepared after we confirmed up at lodge at MIDNIGHT. Subsequent day, home tickets couldn’t be issued for our connecting flight, inflicting us to need to shuffle from terminal to terminal to resolve the ticketing situation with Iceland Air. Complete nightmare of a visit.”

Professionals: “-Value -Service -The expertise of the plane. -How straightforward it was to do the web-check in (and the general web site)” Cons: “Did not like that you simply needed to pay for meals on lengthy/in a single day flights.”

Professionals: “I preferred the choice of motion pictures, meals and drinks, it’s mid-November, however the featured Christmas platter and beer Jöla was an ideal ending to a stunning trip. Meals and drinks are for buy after all, however an inexpensive quantity for the standard and amount. Flight was cheap, however snug for the six-hour flight. I didn’t need to pay for the three motion pictures I watched. Loads of free juice, water, smooth drinks, sizzling tea and occasional. To not point out that Keflavik airport has a lot of good meals and drinks, all tax-free. Undoubtedly flying with Icelandair once more, particularly when you’ve 2 free checked luggage and 1 carry-on bag, plus private bag for my valuable digital camera and tripod throughout a winter trip, is completely important!”

Professionals: “Regardless of late boarding, workers assured passengers, that there wouldn’t be any issues with connections in Keflavik.” Cons: “Boarding began over half-hour late, making one query whether or not or not one’s connecting flights may nonetheless be made.”

Professionals: “Value of tickets” Cons: “Not like our journey into France in Sept., we needed to pay for meals returning. Poor communication, appeared minimal group on the bottom. Little warning of how bumpy the touchdown & takeoff had been into, out of Re”

Professionals: “Ticket value” Cons: “Horrible delay and meals companies”

Professionals: “I preferred that the ladies appeared all the identical and had been lovely and type the outfits had been elegant”

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Professionals: “snug seats and leg room, good leisure” Cons: “want extra meal choices and leisure choices”

Cons: “I paid a lit of cash for the flight from JFK and there was no meals on the aircraft.”

Professionals: “Quick and environment friendly flight. Snug and wonderful service personnel,” Cons: “Departing gate space in Reykjavik was crowded and complicated. However boarding went easily as soon as the traces had been sorted out.”

Professionals: “Crew pleasant; on-time schedule” Cons: “We selected our seats 6 months prematurely and when it got here time to fly all of our 4 seats change into “unassigned” that means we every had a center seat and weren’t seated collectively. Clearly somebody has to have the center seat however what’s the level of permitting a passenger to decide on, really feel good for the second when there is no such thing as a intention of conserving that association? Bait and change? At the least be upfront that there are not any assigned seats. Altho someway others had been capable of e-book OUR seats… We will likely be seeking to e-book with different airways earlier than selecting IceAir once more. Even when now we have to pay a bit extra. Very disappointing for lengthy worldwide journey if you end up beneath the impression that each one is about…”

Professionals: “That we received to Chicago; good stewardesses; good movies” Cons: “Dismal crappy and loud music throughout boarding; having to purchase meals; the meals I wished on the primary leg not available-they ran out; it wasn’t that nice meals anyway; engine noise on the rear of the aircraft; no video games like solitaire..”

Cons: “Flight was delayed once more, by no means seen an airport so unorganized.”

Professionals: “Terribly lengthy wait at keflavik airport to go via customs however easy flight.”

Professionals: “Seat was snug” Cons: “Flight late attending to paris so late departing not climate associated. Missed connection to JFK needed to keep at lodge hour away from airport then come again in AM. Missed work misplaced my baggage so i had no hotter garments in rekjovic Not even taxi to lodge. A tour bus making all types of stops. Oh and since i checked in in individual they didnt have a enterprise class meal for me that i paid for. Stated i ought to have checked in on-line. Loopy”

Professionals: “It was tremendous.” Cons: “Can not perceive the commander when he offers directions in English for each flight”

Professionals: “Particular person TVs” Cons: “Delayed boarding. Seat in final row which is loud and also you get bumped each 5 seconds”

Professionals: “The Reykjavik airport is a multitude with constriction. It took over an hour to get our luggage and most waited longer.” Cons: “The Reykjavik airport is a multitude with constriction. It took over an hour to get our luggage and most waited longer.”

Professionals: “Flight over was passable.” Cons: “The terminal in Reykjavik was dangerously crowded on the “D” gate coming again. They charged me for meals and a glass of wine on the return journey however not on the journey over. ???? The flight again was 1 1/2 hours late.”

Cons: “Switch between flight was very chaotic and terminal seems to be makeshift – however i assume it is an enchancment on NAS Keflavik.”

Cons: “One more delayed flight. All 4 legs of my NY – London journey by way of Reykjavik had been delayed over an hour.”

Cons: “Layover occasions are very quick and different flights arriving and departing at identical time delay the time flights truly go away.”


“On a 9 hr flight the leisure stored having points and never working for many of the flight. The meals was worse than regular. It was a fairly terrible flight.”

“meals was terrible and had been advised if meals is left then you’re going to get it else good luck and so we stayed hungry. seats had been uncomfortable and truly damage my again. a lot for firstclass”

Professionals: “Service was nice and the airplane was very properly maintained.” Cons: “Extra water, I used to be thirsty more often than not.”

Professionals: “The value is inexpensive”

Professionals: “Meals and value” Cons: “On time departure”

Cons: “TAP was late getting the primary flight out, supplied nearly no assist and nearly left 22 folks stranded in Portugal and tried to get us to pay for a brand new flight at our personal expense. Customer support was horrible. A number of folks in line mentioned they’d been stranded in Portugal by TAP airways earlier than.”

Professionals: “Crew was caring and attentive to aircraft cleanliness. Smiling, pleasant, but, totally skilled.” Cons: “Firm performs video games with enticing low fares however further prices for seating and baggage”

Professionals: “The folks on the aircraft had been tremendous good and the flight was good as properly. the worth was cheaper than many others.” Cons: “I’m used to touring continents with different corporations. There has all the time been 2 verify in luggage allowed with no further cost so long as you might be beneath 23kg on every. I get to the airport with my 2 luggage prepared, TAP tells me on giant holidays, they solely permit 1 bag to be checked to my particular African vacation spot till January 11. And that one bag will value me $120. They won’t let me have the second. Who does that? How a lot sense is that this alleged to have. I checked with others and they don’t do this. That rule rule is unfair and racist. Now that I’m again, I’ve a bag lacking. Wow!”

Cons: “I needed to pay to verify the primary piece of baggage 85€ a technique. I used to be not inform of that after I bough the ticket and I may have chosen a unique airline If I had thought of that expense. The primary piece was free intercontinental flights however now it varies relying on the corporate. I discover troublesome to seek out this data when shopping for and it makes an amazing distinction within the last value you pay. I discovered unusual flight attendants having a really loud dialog in a really quiet flight the place most people had been sleeping.”

Professionals: “Nice lie flat seat. Good FAs.” Cons: “Meals was not that nice for intl C”

Professionals: “Motion pictures” Cons: “Meals”

Cons: “Guide wheelchair help for flight, all went properly. At vacation spot Lisbon, no wheelchair no help very poor service.”

Cons: “Although the climate was tremendous – no excuse – the 7 hours delay! the truth that as an alternative of touchdown in Newark (my authentic reservation), we landed in JFK! VERY INCONVENIENT AND AN EXTRA EXPENSE! The truth that in Lisbon airport I needed to wait a couple of hour to achieve the assistance desk after which plead to obtain a voucher for refreshment (left Madeira on an early flight, no breakfast on that flight, the flight to NY delayed until 5 PM!). I selected TAP as a result of it was essentially the most direct option to attain Madeira – however the delays on each flights had been greater than unlucky – it was merely poor service.”

Professionals: “Flight was nice” Cons: “Needed to pay further for my solely bag! Didn’t realize it wasn’t within the coat of the ticket”

Cons: “flight was delayed. ended up lacking our flight from newark house.”

Cons: “was delayed 2 hours”

Cons: “1) I attempted a number of occasions whereas touring however was unable to determine how to decide on a vegetarian choice for the flight. Once I known as customer support, after a protracted maintain time, the lady I lastly spoke to advised me it was too late to order vegetarian and refused to assist me. I’ve by no means flown one other airline (Air India, Turkish Air, United, American, China Southern, and so on., and so on.) that didn’t make this straightforward to decide on throughout reserving or check-in and that didn’t have already got a typical ovo-lacto vegetarian choice on the common menu. Vegetarians follow for all types of causes, together with faith and well being wants. It is unacceptable to make it so troublesome to fulfill your meal wants whereas trapped on a aircraft for 9 hours. 2) The check-in agent didn’t know the rule about all remaining seats being opened for passenger alternative three hours earlier than reserving and insisted we needed to pay to get aisle seats regardless of one among us having a well being downside necessitating her standing up and strolling each 45 minutes. Then one other agent advised us we could not select seats totally free for our Porto to Newark flight after we verify in for our Madrid-Porto flight as a result of it wasn’t technically three hours earlier than the Porto-Newark departure. However how had been we supposed to decide on seats for the Porto-Newark flight three hours prematurely if we’re in an airplane flying to Porto at the moment? This is senseless. Seats ought to be opened for each leg of a same-day journey on the identical time. The brokers had been unhelpful and unsympathetic. 3) This was an previous aircraft with out choices to decide on a movie or present to observe. As an alternative, passengers may flip via just a few channels and hope to seek out one thing of curiosity that was already enjoying – there was no option to start a movie or present from the start in the event you landed on it in the midst of its operating time. I can’t suggest TAP Portugal to any of my buddies, household, or colleagues after this expertise.”

Professionals: “Allw”

Cons: “I’ve traveled to and from Portugal in TAP for a few years and by no means ever did I’ve to pay for a checked bag until this 12 months. It’s completely a theft to be charging folks for 1 checked bag of solely 50lbs. not solely is it ridiculous however theft. You cost some huge cash for the flights as it’s and to go and cost folks to verify a bag on a world flight is insane. It’s to dangerous I’ve to fly again with you as a result of I cannot be flying with you ever once more after this I’ll take my cash elsewhere. Additionally it is advisable to let folks know that they’re being charged for baggage when the are reserving their flight as a result of after I booked my flight nowhere did it say I needed to pay for my baggage. It already was rediculous that we’re solely aloud 1 50lb bag checked and now you need folks to pay for it too? Fairly quickly you minus properly have folks simply get on a aircraft bare!!”

Professionals: “Left on time, arrived early. Meals and snacks had been good. Very attentive crew.” Cons: “Cannot consider something.”

Professionals: “Staff are very good.”

Professionals: “because it was an older aircraft possibly it had extra leg room” Cons: “poor high quality video and sound for watching motion pictures on lengthy flight attendants had been brusque and ignored most passengers(besides those with particular meals) we had been on connecting flight with little time in between to seize water or snack – so we sat on this flight for over two hours earlier than we received any refreshments. Some passengers received refills earlier than we received one. Poor execution. we needed to verify two luggage on connecting flight (which we did not need to do earlier than) and it value us money and time. Additionally they misplaced the 2 luggage – received a number of days after we received again from journey large line at immigration – we waited nearly two hours won’t journey on TAP once more”

Professionals: “Flight attendants had been reponsive. Aircraft was snug sufficient. Good leisure choices.” Cons: “Aircraft was slightly heat. Would have preferred extra data in English.”

Professionals: “Time within the air was tremendous, environment friendly as soon as we arrived in Newark and luggage arrived pretty rapidly. Test-in counter in Lisbon had been slightly tough to seek out (across the nook with no indicators posted…) however it was environment friendly.” Cons: “The boarding course of was ridiculous. Went via safety after which a second safety screening on the gate when every part was gone via for lots greater than random people. Then getting on a bus to board the flight as an alternative of a jetway? I assumed TAP was Portugal’s nationwide airline and had precedence area at bnok.vnrently not. No cleaning soap within the loos on the aircraft! Ran out of weight loss program soda (and we weren’t behind the aircraft). On the best way over, the flight attendants gave us conflicting directions about our toddle sons’s capacity to sleep on the ground or on our laps. The leisure system did not work.”

Professionals: “So accommodating!! High of the road!”

Professionals: “The meals in Economic system was method higher than regular U.S. airline meals. Floor workers in Newark had been useful in retrieving a e-book I left on the aircraft. Captain had the seat belt log out early and turned it again on late in descent which allowed folks to go to the restrooms. Video leisure was good.” Cons: “Captain ought to have made extra P.A. bulletins throughout the coast in over Cape Cod to level out areas of curiosity”

Professionals: “Heart aisle seat was snug and pnethy of room for my carryon overhead and underseat.” Cons: “I wish to see all TAP planes include a typical leisure choice on the headrest in entrance of you with the superior menu choice of films, video games, radio, and so on. and guarantee all headphone jacks are operational. (Thisnflight the display screen was messed one thing you need to take a look at for 8 hours. ) I could not eat half the meals as a result of the salad wasn’t something however cabbage and a tomato and the corn and meat dish was chilly and peculiar. I do not know what the dessert was however I received it down. I feel the sandwich I received earlier than touchdown was pesto and mayonnaise however I am unsure. I did not get a lot of it down earlier than gagging. I want when reserving a flight you got the menu or you might select early within the flight after which be served. I wager it might reduce down on wasted meals and cash.”

Professionals: “The crew is all the time skilled and retains you knowledgeable of what modifications there are.”

Professionals: “The workers was very good. Solely dangerous incident was the misinformation on getting the D Tax. We went early to the airport to do it however couldn’t get it due to faulty data type the verify in agent.” Cons: “Once we checked our luggage the verify in agent didn’t allow us to take out luggage after getting the boarding go so we may get the D Tax refund at Customs. She mentioned it was not essential. She was unsuitable. French customs wished to see the merchandise which we not had. Once we complained at TAP we had been advised do it in Lisbon. Once more in Lisbon we couldn’t get the D tax as a result of that customized agent wished to see the merchandise which was being transferred to our Lisbon – Newark flight. We loss refunds of over $400. This downside ruined an ideal journey.”

Professionals: “i just like the snack they gave.”

Professionals: “The seats had been snug and already stocked with a pillow and blanket for all. we every had a private display screen stocked with motion pictures, music, video games and flight data. at no further value and that was nice for passing the time throughout a protracted flight from Lisbon to NY. The crew was the perfect half, so nice and useful {and professional}. We had been instructed to shut the shades and had been allowed to sleep and woken up for the customized type and the nice meal which had the choice of soda or wine, and so on. at no further value. The standard of the meals was spectacular and the salad even got here with a packet of actual Portuguese olive oil and vinegar. When acceptable all of us needed to open the shades and drinks had been served once more and later a small snack of a sandwich and a juice got all in good timing.”

Cons: “I discovered it very irritating that we had been advised on the ticket counter the boarding would start at 11:15am for a 12:45pm flight time. I arrived on the airport over two hrs prematurely after which needed to run a big distance via the airport and sweat and be unnecessarily anxious ready on the customs line solely to reach on the gate at 11:20am, to have my luggage checked for a second time after which be unable to get any meals or espresso earlier than a flight that didn’t start boarding for one more 40 minutes. I did and nonetheless don’t see the necessity for that further baggage/safety verify after which being held on the gate for nearly an additional hour for seemingly no purpose in any respect.”

Cons: “We skilled a 6 hour delay in Lisbon as a result of there was no gasoline accessible – horrible planning inflicting us to spend hours on the runway.”

Professionals: “Crew did an excellent job of conserving their cool when my flight was canceled and merged with one other. After 4 hours of delay as a result of the Pope was touring to the identical place we had been and having handy out all new boarding passes to confused and anxious passengers, the crew had been all the time pleasant and useful.”

Professionals: “a lot of food and drinks”

Professionals: “Meal was good.” Cons: “Service was poor, the seat was not snug.”

Professionals: “Pleasant crew!”

Professionals: “The film choice was good.” Cons: “Meals was fairly dangerous, the flight attendant was unfriendly, which is not like any Portuguese now we have met in our journey, possibly she was simply having a foul day.”

Cons: “Confirmed up two hours early for flight. Forgot my passport and TAP refused to assist us in any method potential. Ended up having to buy two tickets via one other airline. Won’t ever journey with this airline once more or suggest this airline.”

Professionals: “Environment friendly boarding. Very pleasant crew. Coach seating snug and roomy.” Cons: “Nothing”

Cons: “Seats had been uncomfortable”

Professionals: “USB ports to cost your telephone, watched nearly a complete season of HIMYM:) good dinner.”

Professionals: “Wonderful portuguese meals served on board, crew was pleasant.” Cons: “My leisure console didn’t work for your entire 8 hour flight, and to make issues worse the display screen stored flashing a vivid white gentle each 30 seconds or so, stopping me from sleeping. I needed to inform 3-4 crew members for them to not less than broadcast a film to my seat to make the flashing cease. I used to be additionally seated proper subsequent to the lavatory, which often is not so dangerous, however since many of the passengers had been aged, it was getting used actually nonstop for almost all of the flight. The crew solely briefly cleaned it as soon as… I used to be seated subsequent to a screaming toddler as properly. This is not actually the airline’s fault, however it definitely did not assist. I felt like I didn’t get my cash’s price for this flight and that it was a poor expertise.”

Professionals: “Web site, check-in, boarding.” Cons: “Seat pitch”

Professionals: “Good in each method”

Professionals: “Very snug.” Cons: “All was good.”

Professionals: “Service, workers, meals, airplanes.” Cons: “Nothing.”

Professionals: “They had been hospitable, cordial and all the time with a smile. The very fact they offered a full meal on board was stunning to me, after flying with a number of carriers I did not anticipate it. Sustain the nice work!”

Professionals: “Not loads” Cons: “Unhealthy data from gate agent”

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