Contact Us – Thomas Cook London

You may find what you need on our frequently asked questions page. Or please email us at

If you would prefer to speak to one of our UK based advisors please call

0844 800 2012

Lines are open between 9am – 6pm Monday to Saturday. Calls cost 5.2p per minute (plus network extras)

You can also email us at:

Useful Links

Frequently asked questions
London 2012 information
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External Links

Thomas Cook London 2012 is not responsible for the content of third party websites

London 2012 ticket only
Transport Plans for London 2012
Accessible transport

Accessible London 2012 tickets and hotels

Our allocation for Accessible London 2012 tickets has been reached. We can no longer offer Games Breaks or Games Break Plus with accessible tickets included.

For customers who have already requested accessible tickets we are currently awaiting confirmation from the London 2012 Organising Committee and we will be in touch with further information regarding your tickets.

Olympic Games Corporate Hospitality

We have a number of flexible Olympic Games hospitality Games Breaks for you and your clients. Our London 2012 Corporate hospitality breaks include official Olympics tickets, accommodation in some of London’s top hotels as well as many other benefits. Please email our London 2012 Olympics corporate hospitality team if you would like to find out more at

Group Bookings

If you have a booking for over 10 Games Breaks or Games Breaks Plus rooms please contact