Heathrow Airport Terminal 5 luggage system fails as British Airways passengers miss flights

Heathrow Airport was thrown into “chaos” after a baggage belt stopped working inflicting some passengers to overlook their flights.

Livid passengers caught within the departure corridor of Terminal 5 hit out on the airport after the British Airways baggage belts failed at round 6am this morning.

See more: Terminal 5 baggage system failure

Passengers caught within the airport discovered themselves in a prolonged queue following the fault, which continued till about 10.30am.

In response to one buyer individuals have been being requested to re-essentials into their hand baggage and depart their larger baggage.

BA employees reportedly advised them it could not be assured that they’d arrive at their locations.

“Watching individuals frantically re-pack baggage into hand baggage and being advised by British_Airways employees to go away their suitcase however they “cannot assure the bags will arrive at your vacation spot” Heathrow,” they Tweeted.

A spokesperson for British Airways stated that baggage have been nonetheless being checked in however manually, that means passengers needed to endure prolonged waits.

At 10.30am a Heathrow spokesperson introduced the issue had been mounted.

“The BA baggage processing system in Terminal 5 has now been resolved following a fault this morning,” they stated.

“We’re working intently with BA to get examine in operating easily once more and apologise for any inconvenience this has brought about.”

Heathrow Airport Terminal 5 luggage system fails as British Airways passengers miss flights

One lady, a most cancers nurse set to get pleasure from a while off, discovered herself caught in queues from 6am.

With 29 minutes to go earlier than her flight she was nonetheless ready for her bag to be manually tagged.

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Sadly BA employees could not work rapidly sufficient and the lady missed her flight.

“Sure Steph however nonetheless missed the flight,” she wrote in a response to a BA adivisor.

“Booked on the subsequent flight so will likely be spending a number of hours of my vacation at T5. What a very nerve-racking morning for all – employees and passengers alike.”

Many spoke out in regards to the lack of understanding fed down from airport employees.

Heathrow Airport Terminal 5 luggage system fails as British Airways passengers miss flights

One annoyed Twitter person requested: “Do you significantly haven’t any redundancy within the system?

“That is completely appalling for the most recent terminal of all of them can be nice for those who had some employees round to assist – it’s everybody for themselves.”

Heathrow Airport Terminal 5 luggage system fails as British Airways passengers miss flights

One other disgruntled passenger was comic and Hollywood actor Eddie Izzard who spoke on behalf of these caught within the queues.

“Baggage belts down at Heathrow Terminal 5,” he wrote.

“I hope BA can get this shifting quickly as passengers have been ready a very long time now.”

Some passengers caught within the backlog managed to see the silver lining and praised employees for protecting cool in a nerve-racking scenario.

Others have been appalled {that a} extremely worthwhile airport might enable its baggage belts to fail in its flagship terminal.

“Complete bag system has been down for greater than hour,” one man wrote on Twitter.

“Nobody can drop their baggage. Nice begin to a vacation, not.

“Thanks British Airways! You deserve these £2+ billion income!”

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